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{"@context":"https://schema.org","@type":"FAQPage","mainEntity":[{"@type":"Question","name":"Select regions for our cookie banner","acceptedAnswer":{"@type":"Answer","text":"<p>**Explore how to select regions for your Pandectes cookie banner to ensure targeted compliance. **</p>\n<p>This article offers straightforward steps for customization.</p>\n<h3 id="videoguide">Video Guide</h3>\n<p>${youtube}<a href="2ITWSLc76uE">How to select regions for our cookie banner</a></p>\n<h3 id="introduction">Introduction</h3>\n<p>Based on the recent updates from Shopify regarding the Customer Privacy you have to choose the regions in which you want the marketing and analytics data to be collected by Shopify after user consent.</p>\n<h3 id="enableshopifycustomerprivacysettings">Enable Shopify Customer Privacy Settings</h3>\n<ol>\n<li>Navigate to <strong>Settings</strong> of your Shopify Admin Dashboard.</li>\n</ol>\n<p><img src="https://storage.crisp.chat/users/helpdesk/website/1a5af239e847cf00/image_aesg7v.png" alt="" /></p>\n<ol start="2">\n<li>Select <strong>Customer Privacy</strong> from the left sidebar and click <strong>Cookie Banner</strong>. Ensure <strong>Pandectes GDPR Compliance</strong> is present in Installed privacy apps.</li>\n</ol>\n<p><img src="https://storage.crisp.chat/users/helpdesk/website/1a5af239e847cf00/image_ash9xw.png" alt="" /></p>\n<ol start="3">\n<li>On the Cookie Banner page, click on <strong>More actions</strong> and select <strong>Remove cookie banner</strong>.</li>\n</ol>\n<p><img src="https://storage.crisp.chat/users/helpdesk/website/-/1/a/5/a/1a5af239e847cf00/image19l2ozc_m5h87y.png" alt="" /></p>\n<ol start="4">\n<li>After that you can choose the regions in which you want the marketing and analytics data to be collected by Shopify after user consent and click <strong>Confirm</strong>. By default the only region that is selected here is the initial region you have set on your store. From this option though you can change the selected regions and add or remove entries.</li>\n</ol>\n<p>![](https://storage.crisp.chat/users/h</p>"}},{"@type":"Question","name":"Impressum: What is it and when do you need one?","acceptedAnswer":{"@type":"Answer","text":"<p>Learn what an Impressum is and when you need one for your Shopify store with our comprehensive guide. Ensure legal compliance and transparency for your business. Learn how to add it on your Shopify store <a href="https://help.pandectes.io/en/article/how-to-add-an-impressum-in-your-shopify-store-u79iq4/">here</a>.</p>\n<h3 id="introduction">Introduction</h3>\n<p>An "Impressum" page is a legal disclosure or imprint that provides visitors with detailed information about the entity responsible for a website. It is commonly required in countries like <strong>Germany</strong>, <strong>Austria</strong>, <strong>Switzerland</strong>, and <strong>Belgium,</strong> where laws mandate website ownership and accountability transparency.</p>\n<h3 id="whatisanimpressum">What is an Impressum?</h3>\n<p>An Impressum, also known as an "Imprint," is a mandatory declaration that provides information about the owner of a commercial website. The purpose of an Impressum is to facilitate the identification of the legal entity responsible for the published content and material, making it easy for individuals to access this information.</p>\n<p>In essence, an Impressum is a <strong>declaration of ownership and authorship</strong>. It was implemented in an effort to safeguard user data, and stop spam and unlawful content by requiring website owners to identify themselves and so take ownership of the information on their platform.</p>\n<p>Frequently, when people refer to an Impressum, they mean the German (DACH) version of the legal disclosures posted online.</p>\n<ul>\n<li><strong>Legal Disclosure:</strong> It serves as a legally mandated notice that identifies the website owner </li>\n</ul>"}},{"@type":"Question","name":"Checking if Google Consent Mode is properly implemented","acceptedAnswer":{"@type":"Answer","text":"<p><strong>Ensure Google Consent Mode is properly implemented in your Shopify store with our guide. Learn how to verify and troubleshoot your setup for compliance and accuracy.</strong></p>\n<h3 id="videotutorial">Video tutorial</h3>\n<p>${youtube}<a href="2zg7dBeH71o">Check if you are Google Consent Mode V2 compliant - Shopify and Pandectes tutorial</a></p>\n<h3 id="introduction">Introduction</h3>\n<p>By using our application with Google Consent Mode integration enabled, gives you the ability to customize the behavior of your Google tags based on the consent given or not given by your users. You can specify whether consent has been granted for Analytics and/or Ads cookies, and Google's tags will dynamically adjust by using cookies only for the designated purposes or cookie categories. This serves as an alternative to script blocking.</p>\n<p>| Learn <a href="https://help.pandectes.io/en/article/how-to-create-a-banner-that-meets-googles-banner-requirements-1vbnphy/">here</a> how to to create a banner that meets Google’s banner requirements.</p>\n<p>Google Consent Mode (GCM) is a simple and trustworthy method for preventing Google scripts from setting cookies through Google Tag Manager or gtag. Despite its easy implementation, it can be challenging to confirm whether it has been correctly set up and functioning properly.</p>\n<p>It's crucial to mention that only specific tags in Google Tag Manager have pre-installed consent checks. These are listed in the next figure.</p>\n<p><img src="https://storage.crisp.chat/users/helpdesk/website/1a5af239e847cf00/image_185jx11.png" alt="" /></p>\n<p>When Consent Mode is activated, it w</p>"}},{"@type":"Question","name":"Using Google Consent Mode Integration","acceptedAnswer":{"@type":"Answer","text":"<p><strong>Learn how to use Google Consent Mode integration in your Shopify store. Our guide provides step-by-step instructions to enhance privacy and tracking compliance.</strong></p>\n<h3 id="howtoenablegoogleconsentmode">How to enable Google Consent Mode</h3>\n<p>Navigate to <strong>Settings > Integrations</strong></p>\n<p><img src="https://storage.crisp.chat/users/helpdesk/website/1a5af239e847cf00/image_xiapvr.png" alt="" />\n<strong>Switch on</strong> the integration and some options will open.</p>\n<p><img src="https://storage.crisp.chat/users/helpdesk/website/1a5af239e847cf00/image_eq6fgn.png" alt="" /></p>\n<p>Your options are:</p>\n<ol>\n<li>With the integration enabled, the Google Consent Mode will be automatically enabled for the Google products you have manually setup in your theme.liquid without any further action. So you  <strong>activate</strong> the integration and you <strong>save</strong>.</li>\n<li>If you want to load your Google tags from our app, then you just add these tag ids below where it says <strong>Google properties</strong>. Then our app will load these Google Tags for you with Google Consent Mode enabled.</li>\n</ol>\n<h3 id="basicmode">Basic Mode</h3>\n<p>If you want to enable the Basic Mode of Google Consent Mode you will need to activate the Google Tag Manager, Google Analytics and Google Ads options inside the Autoblocker. </p>\n<h3 id="advancedmode">Advanced Mode</h3>\n<p>If you want to enable the Advanced Mode of Google Consent Mode then you just skip the auto blocker options.</p>\n<h3 id="enabletagids">Enable tag IDs</h3>\n<p>When you click any of these options you are able to add the corresponding tag id.</p>\n<h6 id="adwords">Adwords</h6>\n<p>For Adwords, the AW property can be found here:</p>\n<p>![](https://storage.crisp.chat/users/helpdesk/website/1a5</p>"}},{"@type":"Question","name":"How to uninstall or remove our application in Shopify","acceptedAnswer":{"@type":"Answer","text":"<p><strong>Follow our straightforward guide on how to uninstall or remove our application from your Shopify store. Ensure a clean and trouble-free removal process.</strong></p>\n<p>This article will show you how to uninstall our application entirely from your Shopify store. To uninstall an app, you can access the app's menu or go to the Apps section in Shopify and remove it from there.</p>\n<h3 id="keyfeaturesyoumightmiss">Key features you might miss</h3>\n<p>Before you uninstall our app, remember that our app provides:</p>\n<ul>\n<li><strong>Comprehensive GDPR/CCPA and other regulation compliance</strong></li>\n<li><strong>Advanced cookie management tools:</strong> If there’s anything we can help with, let us know!</li>\n</ul>\n<p>Below, you can follow the 4 steps to uninstall the app. Otherwise, you can check out our video guide.</p>\n<h3 id="havingtrouble">Having trouble?</h3>\n<p>If you faced any challenges, we’d love to help! Contact our support team for personalized assistance by clicking the chat icon on this page on the bottom right.</p>\n<h3 id="stepbystepvideoguide">Step-by-Step video guide</h3>\n<p>${youtube}<a href="JP6Ru2TOxWQ">Uninstalling the Pandectes GDPR compliance app properly: Step-by-Step Guide</a></p>\n<h3 id="steps">Steps</h3>\n<p>To <strong>uninstall our app in Shopify</strong> , check out the few steps below:</p>\n<p><strong>Step 1: App uninstall</strong></p>\n<p>Log in to your store with the store owner's account, then go to the <strong>Settings</strong> option in the bottom right. In Settings, visit <strong>Apps and sales channels</strong> .</p>\n<p>A list of the apps installed in your store is on display. You can find our app and click the <strong>Uninstall</strong> link next to it.</p>\n<p>![](https://storage.crisp.chat/users/helpdesk/website/1a5af239e847cf00/im</p>"}},{"@type":"Question","name":"4 Steps to Ensure Compliance","acceptedAnswer":{"@type":"Answer","text":"<p>Master compliance with our concise guide outlining four essential steps. This article simplifies the path to meeting regulatory requirements efficiently.</p>\n<p>||| 🔔 Starting March 2024, Google has mandated using Consent Mode to access measurement, ad personalization, and remarketing features for users in the European Economic Area and the UK. 👉 <a href="/en/article/using-google-consent-mode-integration-1xkfv6o/">Read how to enable it</a></p>\n<p>|| Our app is compliant with the new Google Consent Mode v2 requirement</p>\n<h3 id="introduction">Introduction</h3>\n<p>In this guide, you'll get everything you need to know to get started with Pandectes for GDPR and other data regulation compliance. This guide assumes you have installed <a href="https://apps.shopify.com/gdpr-cookie-consent">Pandectes</a> app on your store.</p>\n<h3 id="steps">Steps</h3>\n<p>The steps described below are:</p>\n<p><strong>1. Enable Shopify's customer privacy settings</strong>\n**2. Enable app embed **\n<strong>3. Select banner type / consent mode</strong>\n<strong>4. Privacy policy &</strong> <strong>Customer data request pages</strong></p>\n<p>Follow the steps:</p>\n<h6 id="step1enableshopifyscustomerprivacysettings">Step 1. Enable Shopify's customer privacy settings</h6>\n<ol>\n<li>Navigate to <strong>Settings</strong> of your Shopify admin dashboard.</li>\n</ol>\n<p><img src="https://storage.crisp.chat/users/helpdesk/website/1a5af239e847cf00/image_dq66xn.png" alt="" /></p>\n<ol start="2">\n<li>Select <strong>Customer Privacy</strong> from the left sidebar and click <strong>Cookie Banner</strong> (Ensure <strong>Pandectes GDPR Compliance</strong> is present in the **Installed privacy apps **section).</li>\n</ol>\n<p><img src="https://storage.crisp.chat/users/helpdesk/website/1a5af239e847cf00/image_6xm6e4.png" alt="" /></p>\n<ol start="3">\n<li>On the Cookie Banner p</li>\n</ol>"}}]}

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