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{"@context":"https://schema.org","@type":"FAQPage","mainEntity":[{"@type":"Question","name":"Product Price List","acceptedAnswer":{"@type":"Answer","text":"<h1 id="productpricelist">PRODUCT PRICE LIST</h1>\n<p>Gearment offers three different levels of tier which are bronze, silver and gold. Bronze accounts will be applied with standard base cost. Silver and gold accounts will have different price lists. In order to upgrade an account to Silver or Gold, the seller must reach the monthly volume level specified by Gearment. </p>\n<ul>\n<li>Silver Tier: applied for account with daily volume of 50 items</li>\n<li>Gold Tier: applied for account with daily volume of 100 items</li>\n</ul>\n<p>| **SPECIAL OFFER: ** In case you have a estimated volume of orders, you can contact us for a better price list and more offers. Contact our support via <a href="support@gearment.com">support@gearment.com</a> or directly message on chat box and <a href="https://www.facebook.com/GearmentFulfillment">Gearment Fulfillment Page</a></p>\n<p>|| <strong>EXTRA COST FOR OVERSIZED APPARELS</strong>\n|| Some apparels products are charged an extra fee for extra size, depending on types of shirts. Please see <a href="https://docs.google.com/spreadsheets/d/1gv5OQKtvhS0buWX-ah1-uBZF59eIdFmXrI6qRaXEAOc/edit?usp=sharing">here</a></p>\n<p><strong>Download FULL PRICE LIST:</strong> <a href="https://docs.google.com/spreadsheets/d/1jkOyXVO-kYNnkkTKvROleSFb6V1CYfZ_/edit?usp=sharing&ouid=110646832925152003806&rtpof=true&sd=true">here</a></p>\n<h3 id="1pricelistforbronzeaccount">1. Price list for bronze account</h3>\n<p>Download the price list for <strong>BRONZE</strong> account: <a href="https://drive.google.com/file/d/1igiJTsCb2PeaKYLW5g79_auItrO4_2qb/view?usp=sharing">here</a></p>\n<p>![](https://storage.crisp.chat/users/helpdesk/website/3d25223c2bf9cc00/gearment-pricelist-2024-bronze_sn1iu9</p>"}},{"@type":"Question","name":"Platform Orders","acceptedAnswer":{"@type":"Answer","text":"<h1 id="usingshippinglabelfrometsyebayandposhmarktofulfillwithgearment">USING SHIPPING LABEL FROM ETSY, EBAY AND POSHMARK TO FULFILL WITH GEARMENT</h1>\n<p>|| Currently, all order labels will be processed at the Gearment California warehouse. Therefore, please ensure that the pickup address is set up as follows: 14801 Able Ln, Ste 102 Huntington Beach, CA 92647 United States.\n|| Using a different pickup address may lead to delays in scanning and updating tracking information. Please verify that the pickup address matches the warehouse address to prevent any potential issues. </p>\n<p>For a normal order, you will need to pay for both product base cost and shipping fee to fulfill. With platform orders, you only need to pay for the base cost, shipping fee is free as you will buy the shipping label directly on Etsy, eBay or Poshmark and provide the shipping label for Gearment to ship the package.</p>\n<h3 id="whatisaplatformlabel">What is a platform label?</h3>\n<ul>\n<li>Platform label is the shipping label you buy on Etsy, eBay, or Poshmark and then upload on Gearment app to fulfill</li>\n<li>Fulfillment fee: The sellers using platform label service only pay <strong>BASE COST + $0.5 (handling fee</strong>) for Gearment</li>\n</ul>\n<h3 id="whyusingplatformlabelhelpstominimizeaccountsuspension">Why using platform label helps to minimize account suspension?</h3>\n<ul>\n<li>Be more credible </li>\n<li>Be more trusty for customers</li>\n<li>0% shipping disputes from customers</li>\n<li>Better shipping prices </li>\n</ul>\n<p>${color}[#e90c0c](<strong>Kindly be aware that we only accept the following shipping services. Please select the correct shipping service for your orders.</strong>)\n<strong>Domestic shipping</strong></p>\n<ul>\n<li>USPS Ground Advantage | USPS First</li>\n<li>USPS Priority</li>\n* \n</ul>"}},{"@type":"Question","name":"Mug Products","acceptedAnswer":{"@type":"Answer","text":"<h1 id="gearmentcustomceramicmugguidelines">GEARMENT - CUSTOM CERAMIC MUG GUIDELINES</h1>\n<h3 id="productdescriptions">Product descriptions</h3>\n<p><strong>Download FULL PRICE LIST:</strong> <a href="https://docs.google.com/spreadsheets/d/1jkOyXVO-kYNnkkTKvROleSFb6V1CYfZ_/edit?usp=sharing&ouid=110646832925152003806&rtpof=true&sd=true">here</a></p>\n<p><strong>1. Ceramic Mug</strong></p>\n<ul>\n<li>Printed in the USA </li>\n<li>Brand: Penguin/ORCA Premium Mug </li>\n<li>Material: High-quality, durable, and heat-resistant ceramic</li>\n<li>Print type: Sublimation printing, latest technique for vibrant, vivid, and crisp printing with a glossy finish</li>\n<li>Print area: Wrap around</li>\n<li>Color: White and black</li>\n<li>Sizing: 11oz (325ml) and 15oz (444ml)</li>\n</ul>\n<p><strong>2. Couple mug</strong></p>\n<ul>\n<li>Printed in the USA </li>\n<li>Brand: Penguin/ORCA Premium Mug </li>\n<li>Material: High-quality, durable, and heat-resistant ceramic</li>\n<li>Print type: Sublimation printing, latest technique for vibrant, vivid, and crisp printing with a glossy finish</li>\n<li>Print area: Wrap around</li>\n<li>Color: White </li>\n<li>Sizing: 11oz (325ml)</li>\n</ul>\n<p><strong>3. Color Changing Mug</strong></p>\n<ul>\n<li>Printed in the USA </li>\n<li>Brand: Penguin/ORCA Premium Mug </li>\n<li>Material: High-quality, durable, and heat-resistant ceramic</li>\n<li>Print type: Sublimation printing, latest technique for vibrant, vivid, and crisp printing with a glossy finish. The printing will reveal itself when hot liquid (above 40C/140F) is poured into the mug</li>\n<li>Print area: Wrap around</li>\n<li>Color: White </li>\n<li>Sizing: 11oz (325ml) and 15oz (444ml)</li>\n</ul>\n<p><strong>4. Accent white mug</strong></p>\n<ul>\n<li>Brand: Penguin/ORCA Premium Mug </li>\n<li>Material: High-quality, durable, and heat-resistant ceramic</li>\n<li>Print type: Sublimation printing, latest</li>\n</ul>"}},{"@type":"Question","name":"Ornament Products","acceptedAnswer":{"@type":"Answer","text":"<h1 id="gearmentcustomornamentguidelines">GEARMENT - CUSTOM ORNAMENT GUIDELINES</h1>\n<p><strong>Download FULL PRICE LIST:</strong> <a href="https://docs.google.com/spreadsheets/d/1jkOyXVO-kYNnkkTKvROleSFb6V1CYfZ_/edit?usp=sharing&ouid=110646832925152003806&rtpof=true&sd=true">here</a></p>\n<h3 id="productdescriptions">Product descriptions</h3>\n<p><strong>1. Ceramic ornament</strong></p>\n<ul>\n<li>Brand: Generic</li>\n<li>Printed in the USA</li>\n<li>Material: High-quality, and durable ceramic.</li>\n<li>Print type: UV printing, the latest technique for vibrant, vivid, and crisp printing with a matte/glossy finish.</li>\n<li>Print area: Two sides.</li>\n<li>Hole for hanging string, with gold metallic cord tinsel string included.</li>\n<li>Color: White</li>\n<li>Shape: Circle, oval, heart and star</li>\n</ul>\n<p><strong>2. Aluminum ornament</strong></p>\n<ul>\n<li>Brand: Generic</li>\n<li>Printed in the USA</li>\n<li>Material: High-quality and  rust-resistant aluminum</li>\n<li>Print type: UV printing, the latest technique for vibrant, vivid, and crisp printing with a glossy finish.</li>\n<li>Print area: One-sided</li>\n<li>Hole for hanging string, with red ribbon included.</li>\n<li>Color: Transparent</li>\n<li>Shape: Benelux</li>\n</ul>\n<p><strong>3. Acrylic ornament</strong></p>\n<ul>\n<li>Brand: Generic</li>\n<li>Printed in the USA</li>\n<li>Material: Transparent high-quality acrylic plexiglass.</li>\n<li>Print type: UV printing, the latest technique for vibrant, vivid, and crisp printing.</li>\n<li>Print area: One side.</li>\n<li>Hole for hanging string, with gold metallic cord tinsel string included.</li>\n<li>Color: Transparent</li>\n<li>Shape: Circle and benelux</li>\n</ul>\n<p><strong>4. Led Circle Acrylic  Ornament</strong></p>\n<ul>\n<li>Brand: Generic</li>\n<li>Printed in the USA</li>\n<li>Material: Transparent high-quality acrylic plexiglass.</li>\n<li>Print type: UV printing, the latest technique for</li>\n</ul>"}},{"@type":"Question","name":"Instruction To Use Issue Ticket","acceptedAnswer":{"@type":"Answer","text":"<h1 id="createanissuetickettorequestforareplacementrefundforyourorder">CREATE AN ISSUE TICKET TO REQUEST FOR A REPLACEMENT/REFUND FOR YOUR ORDER</h1>\n<p>|| If your order hasn't been printed yet and you ${color}[#fb2d2d](<strong>need to urgently cancel</strong>) it, please create an issue ticket. This will temporarily stop the printing and shipping process, and our support team will get back to you promptly.</p>\n<p>If you need help with your orders, below are some channels you can reach out to our support: </p>\n<ul>\n<li>Create an issue ticket on Gearment app</li>\n<li>Contact admin on Facebook Page <a href="https://www.facebook.com/GearmentFulfillment">www.facebook.com/GearmentFulfillment</a></li>\n<li>Contact support via Chatbox </li>\n</ul>\n<p>Of three options, Gearment ${color}[#f00505](<strong>highly recommends</strong>) sellers to create an issue ticket on Gearment app or contact support via chatbox.</p>\n<p><strong>1. What is an issue ticket?</strong></p>\n<p>Issue ticket is where sellers send replace or refund requests for an order.</p>\n<p><strong>2. What are the advantages of creating an issue ticket?</strong></p>\n<ul>\n<li>Monitor your order issues more systematically</li>\n<li>Be able to export issue reports</li>\n<li>Hold-on the order in case of emergency if the order is not printed yet</li>\n<li>Easily feedback and rate the quality of customer service and products when issue completed</li>\n</ul>\n<h3 id="howtocreateticketissueongearmentapp">How to create ticket issue on Gearment app</h3>\n<p><strong>Method A:</strong> </p>\n<ul>\n<li>Select order → <strong>More Actions → Create issues</strong></li>\n</ul>\n<p><img src="https://storage.crisp.chat/users/helpdesk/website/3d25223c2bf9cc00/image_1820m26.png" alt="" /></p>\n<ul>\n<li>Fill in the required information</li>\n</ul>\n<p>![](https://storage.crisp.chat/users/helpdesk/website/3d25223c2bf9cc00/image_15</p>"}},{"@type":"Question","name":"Product Brochure","acceptedAnswer":{"@type":"Answer","text":"<h3 id="productbrochure">Product brochure</h3>\n<h3 id="seefullcatalogherehttpsdrivegooglecomfiled1l0tjaufxfldnoht7ui8nzgx0ccthqwaviewuspdrive_link">See full catalog <a href="https://drive.google.com/file/d/1l0tjAuFxflDNOHt7Ui8nzGx0CCTHQ-Wa/view?usp=drive_link">here</a></h3>\n<p><img src="https://storage.crisp.chat/users/helpdesk/website/3d25223c2bf9cc00/artboard-1-copy-12_10kfd97.png" alt="" /></p>\n<p><img src="https://storage.crisp.chat/users/helpdesk/website/3d25223c2bf9cc00/1_y60zfa.png" alt="" /></p>\n<p><img src="https://storage.crisp.chat/users/helpdesk/website/3d25223c2bf9cc00/2_1hff3pz.png" alt="" /></p>\n<p><img src="https://storage.crisp.chat/users/helpdesk/website/3d25223c2bf9cc00/3_13egqw6.png" alt="" /></p>\n<p><img src="https://storage.crisp.chat/users/helpdesk/website/3d25223c2bf9cc00/4_110aylq.png" alt="" /></p>\n<p><img src="https://storage.crisp.chat/users/helpdesk/website/3d25223c2bf9cc00/5_10qaa49.png" alt="" /></p>\n<p><img src="https://storage.crisp.chat/users/helpdesk/website/3d25223c2bf9cc00/6_1eykyia.png" alt="" /></p>\n<p><img src="https://storage.crisp.chat/users/helpdesk/website/3d25223c2bf9cc00/7_cffs3y.png" alt="" /></p>\n<p><img src="https://storage.crisp.chat/users/helpdesk/website/3d25223c2bf9cc00/8_ljbjin.png" alt="" /></p>\n<p><img src="https://storage.crisp.chat/users/helpdesk/website/3d25223c2bf9cc00/9_69twy2.png" alt="" /></p>\n<p><img src="https://storage.crisp.chat/users/helpdesk/website/3d25223c2bf9cc00/10_ip1alz.png" alt="" /></p>\n<p><img src="https://storage.crisp.chat/users/helpdesk/website/3d25223c2bf9cc00/11_1qyidj5.png" alt="" /></p>\n<p><img src="https://storage.crisp.chat/users/helpdesk/website/3d25223c2bf9cc00/12_mzi1x8.png" alt="" /></p>\n<p><img src="https://storage.crisp.chat/users/helpdesk/website/3d25223c2bf9cc00/artboard-1-copy-13_zte5n3.png" alt="" /></p>\n<p><img src="https://storage.crisp.chat/users/helpdesk/website/3d25223c2bf9cc00/artboard-1-copy-14_tw8yzn.png" alt="" /></p>\n<h3 id="seepr">See pr</h3>"}}]}

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