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{"@context":"https://schema.org","@type":"FAQPage","mainEntity":[{"@type":"Question","name":"Biteable Product Demo","acceptedAnswer":{"@type":"Answer","text":"<h1 id="welcometobiteable">Welcome to Biteable!</h1>\n<p>This is a video demo of Biteable. The demo is broken into four videos that focus on different aspects of our platform. </p>\n<ul>\n<li><a href="#2-Creating-a-video-and-setting-up-your-brand">Creating a video and setting up your brand</a></li>\n<li><a href="#2-Adding-content-and-media">Adding content and media</a></li>\n<li><a href="#2-Editing-your-video">Editing your video</a></li>\n<li>[Publishing, sharing, and collaborating](#2-Publishing, sharing, and collaborating) </li>\n</ul>\n<p>To skip to a specific topic, use the time stamps outlined above each video.</p>\n<h2 id="creatingavideoandsettingupyourbrand">Creating a video and setting up your brand</h2>\n<p>| In this video you'll learn: | Time stamp |\n| --- | --- | \n| How to start a video | 0:00 |\n| Starting from scratch | 0:14 | \n| Starting from a template | 1:08 |\n| Automated Video Assistant (AVA) | 1:44 | \n| Setting up your brand | 2:32 |</p>\n<p>${frame}<a href="https://biteable.com/watch/embed/4178225/3f6f45bb2c2338ada4318a149641c480">Getting started with Biteable - Creating a video</a></p>\n<h2 id="addingcontentandmedia">Adding content and media</h2>\n<p>| In this video you'll learn: | Time stamp |\n| --- | --- | \n| About scenes in Biteable | 0:00 |\n| Finding scenes | 0:29 |\n| Scene styles | 0:57 | \n| Uploads and recordings | 1:37 |\n| Stock media, graphics, and favorites | 2:13 | \n| Soundtracks, voice-over, text-to-speech | 3:06 | </p>\n<p>${frame}<a href="https://biteable.com/watch/embed/4178238/fec68fd49f74832a5d416f48072dc2ed">Getting started with Biteable - Adding content and media</a></p>\n<h2 id="editingyourvideo">Editing your video</h2>\n<p>| In this video you'll learn: | Time stamp |\n| --- | --- | \n| Adding content to your scene </p>"}},{"@type":"Question","name":"Set a custom thumbnail on an mp4 download","acceptedAnswer":{"@type":"Answer","text":"<h1 id="howdoyousetathumbnailforadownloadedmp4file">How do you set a thumbnail for a downloaded mp4 file?</h1>\n<ul>\n<li>If you are uploading to social media, first check out this article on <a href="https://help.biteable.com/en/article/changing-video-thumbnails-on-social-media-1p50zv7/">Changing video thumbnails on social media</a></li>\n</ul>\n<h3 id="generateajpegthumbnail">Generate a jpeg thumbnail</h3>\n<p>You can create a thumbnail file on your own, or you can use Biteable's thumbnail feature to select a thumbnail and download the jpeg file.</p>\n<p><img src="https://storage.crisp.chat/users/helpdesk/website/b938a4c1d8943800/thumbnail-1_11g7e5h.gif" alt="" /></p>\n<h3 id="addthethumbnailfiletoyourdownloadedmp4file">Add the thumbnail file to your downloaded mp4 file</h3>\n<p>After you have downloaded the mp4 file of your video and created the jpeg file for your thumbnail, follow the instructions below to set the thumbnail file on your mp4 video.</p>\n<ol>\n<li><p><strong>Prepare the Thumbnail:</strong>\nFirst, you need to create or choose an image that you want to use as the thumbnail for your MP4 video. Make sure the image is in a format such as JPG or PNG.</p></li>\n<li><p><strong>Rename the Files:</strong>\nRename both the video file (e.g., "myvideo.mp4") and the image file (e.g., "thumbnail.jpg") so that they have the same name, but different extensions. For example, both files should have the same name before the dot, and one should have ".mp4" and the other ".jpg" (or ".png").</p></li>\n<li><p><strong>Use File Explorer (Windows) or Finder (Mac):</strong></p></li>\n</ol>\n<ul>\n<li>On Windows: View this article from Microsoft on how to [Capture or change a video thumbnail](https://support.microsoft.com/en-us/office/capture-or-change-a-video-thumbnail-bbf52fe0-</li>\n</ul>"}},{"@type":"Question","name":"Quick start guide to Biteable","acceptedAnswer":{"@type":"Answer","text":"<p>Biteable gives you everything you need to add video to your communication strategy. Quickly create videos and collaborate with your team using brandable scenes and templates, streamlined editing, and one-click sharing.</p>\n<p>Here’s how to get started.</p>\n<h1 id="gettingstarted">Getting started</h1>\n<p>If you’ve been added to a team on Biteable, you’ll get an email alert. Click the link in the email or head straight to <a href="https://app.biteable.com/social/">https://app.biteable.com/social/</a> to log in.</p>\n<p>Once you’re in Biteable, there are three ways to make a video: </p>\n<ol>\n<li><strong>Using our AI video assistant.</strong> Create your first draft with AI.</li>\n<li><strong>Choosing a video template.</strong> Just tweak the text and media.</li>\n<li><strong>Starting a new video from scratch.</strong> Build a video from pre-made building block scenes</li>\n</ol>\n<p><img src="https://storage.crisp.chat/users/helpdesk/website/b938a4c1d8943800/quick-start-guide-to-biteable-_wx811n.gif" alt="" /></p>\n<h1 id="setupyourbranding">Set up your branding</h1>\n<p>|| 💡 <a href="https://help.biteable.com/en/article/setting-up-your-brand-8iwm3f/">Read your complete guide to setting up your brand</a></p>\n<p>Before your brand colors, logo, and fonts can be instantly applied to your video, you'll need to confirm we've got your branding right. We call this <a href="https://help.biteable.com/en/article/setting-up-your-brand-8iwm3f/">brand set up</a>. We'll automatically fetch your branding from your website, ready for you to tweak.</p>\n<p>Once you've confirmed everything looks right, your branding will be saved and applied to every auto-branded video.</p>\n<p>You can save multiple brands to your team'</p>"}},{"@type":"Question","name":"Downloading your Biteable video","acceptedAnswer":{"@type":"Answer","text":"<h6 id="commonquestions">Common Questions:</h6>\n<ul>\n<li>How do I download my video? </li>\n<li>How can I download the video?</li>\n<li>How do I save my video to my computer?</li>\n<li>How can I export my video? </li>\n<li>How do I save a video? How to save the video? How do I save my video? </li>\n<li>How can I export my project?</li>\n</ul>\n<p>|| To download a video as an mp4 file you must have a paid subscription plan.\n|| During your free trial, you can publish videos and share them with a link. After your trial is complete, you can create and edit videos but you will need a paid plan to build or update final videos to share them.</p>\n<p>Downloading your Biteable video is as simple as 1, 2, 3!  </p>\n<p>When you're finished creating your video, hit the Publish option on the left, then hit the button to build/update your video.</p>\n<p><img src="https://storage.crisp.chat/users/helpdesk/website/b938a4c1d8943800/downloading-1_1y3yhw1.gif" alt="" /></p>\n<p>When your video has finished building, hit the 'Download' option on the left and you'll be set!</p>\n<p><img src="https://storage.crisp.chat/users/helpdesk/website/b938a4c1d8943800/downloading-2_sm8knd.gif" alt="" /></p>\n<p>All videos are downloaded as .mp4 files with 30 fps (frame rate) and Channel 2 Stereo.</p>\n<p>The frame width &amp; height, bitrate, data rate, total bit rate, and audio sample size will vary, depending on which aspect ratio and how long/complicated the video is.</p>\n<p>If you've generated <a href="/en/article/adding-closed-captions-1jnxaz3/">closed captions</a> for your video, the SRT file will download alongside your mp4.</p>"}},{"@type":"Question","name":"Hard Reload & Clear Cache","acceptedAnswer":{"@type":"Answer","text":"<p>When building videos in Biteable, we use different resources in your browser. Sometimes these resources need to be cleared out to optimize performance. Doing a <strong>Hard Reload + Clear Cache</strong> is a helpful step you can perform if you experience performance issues. </p>\n<p>A hard reload can be a common fix for issues such as:</p>\n<ul>\n<li>My scenes just say "generating preview"</li>\n<li>Editing is slow and laggy</li>\n<li>I can't upload images or videos</li>\n<li>I can't hear the audio in my video while previewing</li>\n<li>The website is slow</li>\n</ul>\n<p>| See text-based instructions for each browser and operating system. Or, watch the video below for instructions.</p>\n<h1 id="googlechromemac">Google Chrome (Mac)</h1>\n<ol>\n<li>Hold down the <code>Cmd ⌘</code> and <code>Shift</code> keys and press <code>R</code>.</li>\n<li>Alternatively, you can open the Chrome Dev Tools by pressing <code>Cmd ⌘</code> + <code>Opt</code> + <code>I</code>. Once the Chrome Dev Tools are open, <strong>right-click</strong> on the browser Reload button and choose <code>Empty Cache and Hard Reload</code>.</li>\n</ol>\n<h1 id="googlechromewindowslinux">Google Chrome (Windows/Linux)</h1>\n<ol>\n<li>Open the Chrome Dev Tools by pressing <code>F12</code>. Once the Chrome Dev Tools are open, <strong>right-click</strong> on the browser Reload button and choose <code>Empty Cache and Hard Reload</code>.</li>\n<li>Alternatively, hold down the <code>Ctrl</code> key and click the Reload button.</li>\n<li>Alternatively, hold down the <code>Ctrl</code> key and press <code>F5</code>.</li>\n</ol>\n<p>${frame}<a href="https://biteable.com/watch/embed/4181987/07abc09720c00455a6741fc9328b66d9">Hard Reload & Clear Cache</a></p>\n<h1 id="firefoxwindowslinux">Firefox (Windows/Linux)</h1>\n<ol>\n<li>Hold down the <code>Ctrl</code> and <code>F5</code> keys at the same time.</li>\n<li>Alternatively, you can clear the cache and perform a hard relo</li>\n</ol>"}},{"@type":"Question","name":"Adding Biteable videos to Zoom Waiting Rooms","acceptedAnswer":{"@type":"Answer","text":"<p>If you have a paid Zoom account, you can add a Biteable video to your Zoom Waiting Room. First, go to your <a href="https://zoom.us/signin#/login">Zoom account</a>, log in, and visit the Settings area. Search for "Waiting Room," and you will see <strong>Customize Waiting Room</strong> in the <strong>Waiting Room Options</strong>.</p>\n<p><img src="https://storage.crisp.chat/users/helpdesk/website/828bc6d2d847a800/9e6bfb06-a079-4fe0-8bf1-4c90db_103sjfv.png" alt="" /></p>\n<p>Select "A video" and upload the Biteable mp4 file you want to add to your waiting room. Click save. Waiting room customized!</p>\n<p>If you have not downloaded your Biteable video yet, visit this article on how to <a href="https://help.biteable.com/en/article/downloading-your-biteable-video-3ovzgm/">download</a> your video as an mp4.</p>\n<p><img src="https://storage.crisp.chat/users/helpdesk/website/5477c3472ee81000/fcccf95a-2652-44b4-8c0d-1da6c3_1hsyhjd.png" alt="" /></p>\n<p>Your Biteable video will now be available to your Zoom call participants when they enter your waiting room. The waiting room is accessible after you initiate the call but before you allow participants into the conference. Visit the Zoom Help Center for more information on <a href="https://support.zoom.us/hc/en-us/articles/4905283822733-Enabling-and-customizing-the-Waiting-Room">Zoom Waiting Rooms</a>.</p>"}}]}

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