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{
  "@context": "https://schema.org",
  "@type": "FAQPage",
  "mainEntity": [
    {
      "@type": "Question",
      "name": "What is AdGuard VPN?",
      "acceptedAnswer": {
        "@type": "Answer",
        "text": "AdGuard VPN is a VPN service that allows you to hide your online identity by routing your traffic through a remote VPN server with a different IP address and location. It also adds an extra layer of protection by encrypting your traffic. [Learn more about VPNs](/en/what-is-vpn.html)"
      }
    },
    {
      "@type": "Question",
      "name": "How to buy AdGuard VPN?",
      "acceptedAnswer": {
        "@type": "Answer",
        "text": "Go to the [payment page](/en/license.html) and choose the plan that works best for you. We have 1-month, 1-year, and 2-year subscription options."
      }
    },
    {
      "@type": "Question",
      "name": "Why do I need a VPN?",
      "acceptedAnswer": {
        "@type": "Answer",
        "text": "\nA VPN is a multi-purpose digital survival tool that helps you:\n\n* Hide your true IP address, which reveals a lot about you, such as your true geolocation or online comments, and surf the Web with an added level of privacy\n* Prevent sniffers and hackers on public Wi-Fi networks from accessing your files, including messages and other private information\n* Stream and download anything securely and anonymously\n* Get discounts, local prices and special offers when you shop online\n        "
      }
    },
    {
      "@type": "Question",
      "name": "What is the difference between the paid and free versions of AdGuard VPN?",
      "acceptedAnswer": {
        "@type": "Answer",
        "text": "\nThe paid version offers several advantages over the free one:\n\n* AdGuard VPN can be used on up to 10 devices simultaneously, compared to only 2 in the free version\n* More server locations are available\n* Unlimited VPN traffic, compared to 3 GB per month in the free version\n        "
      }
    },
    {
      "@type": "Question",
      "name": "How is AdGuard VPN better than its competitors?",
      "acceptedAnswer": {
        "@type": "Answer",
        "text": "User privacy and security has always been AdGuard’s top priority. It’s backed by 15 years of impeccable reputation. It’s carried over into AdGuard VPN: we use our own fast and secure protocol and provide you with [unique privacy features](/en/blog/why-adguard-vpn-is-the-better-option.html)."
      }
    },
    {
      "@type": "Question",
      "name": "My subscription is about to expire. How do I renew it?",
      "acceptedAnswer": {
        "@type": "Answer",
        "text": "\nWe have subscriptions that are automatically billed once a month, once a year, or every two years, depending on your choice. If you have opted out of automatic renewal, you can manually renew it via your [AdGuard account](https://my.adguard-vpn.com/account/?product=VPN).\n\nNote: Discounts applied to initial purchases do not apply to their renewals.\n        "
      }
    },
    {
      "@type": "Question",
      "name": "How do I install AdGuard VPN?",
      "acceptedAnswer": {
        "@type": "Answer",
        "text": "AdGuard VPN is now available as an extension for [Chrome](https://agrd.io/vpn_chrome_extension), [Firefox](https://agrd.io/vpn_firefox_extension), or [Edge](https://agrd.io/vpn_edge_extension) and as an app for [Android](https://agrd.io/adguard_vpn_android), [iOS](https://agrd.io/ios_vpn), [Windows](https://agrd.io/vpn_windows) or [Mac](https://agrd.io/vpn_mac). Check out the [detailed installation instructions](https://adguard-vpn.com/kb/general/how-to-install/)."
      }
    },
    {
      "@type": "Question",
      "name": "Can AdGuard VPN block ads?",
      "acceptedAnswer": {
        "@type": "Answer",
        "text": "\nYes! With the help of a DNS server. In AdGuard VPN settings, you can connect to a DNS server that best suits your needs. We recommend using AdGuard DNS: it blocks ads and trackers and protects you from malware.\n\nAlthough AdGuard VPN can protect you from ads and trackers, it cannot guarantee the same level of filtering as a full-fledged ad blocker. [AdGuard Ad Blocker](https://adguard.com/welcome.html) removes ads from websites and apps, blocks analytics systems, and warns you if you’re about to visit a dangerous website. Plus, it can be used together with AdGuard VPN, which is important for mobile devices.\n        "
      }
    },
    {
      "@type": "Question",
      "name": "How to purchase an AdGuard VPN subscription for more than two years?",
      "acceptedAnswer": {
        "@type": "Answer",
        "text": "Simply use the same account to purchase another subscription: an additional month, year, or two years will be added to your current subscription term."
      }
    },
    {
      "@type": "Question",
      "name": "Which VPN server should I choose?",
      "acceptedAnswer": {
        "@type": "Answer",
        "text": "\nThe choice depends on your reasons for using a VPN.\n\n**To be anonymous**: If you need a VPN strictly for anonymity, connect to the country and city closest to you.\n\n**To change your location**: To hide your real location, choose any other location you want.\n\n**To get a faster connection**: Go to Locations in the AdGuard VPN app or extension and select the fastest option before clicking Connect to activate the VPN.\n        "
      }
    },
    {
      "@type": "Question",
      "name": "How does the 30-day money-back guarantee work?",
      "acceptedAnswer": {
        "@type": "Answer",
        "text": "\nWe offer our customers the possibility of a 100% refund of the purchase price of AdGuard VPN 1-year and 2-year subscriptions purchased from [https://adguard-vpn.com/](/en/welcome.html). For subscriptions purchased elsewhere, please check the refund policy of that particular reseller. For 1-year and 2-year subscriptions, we have a 30-day money-back guarantee. All refund requests for 1-year and 2-year subscriptions made within 30 days of purchase are granted regardless of the reason.\n\nThe corresponding subscription becomes inactive the moment the refund is issued. After 30 days of purchase, all requests are assessed individually, and the refund decision is made at the discretion of AdGuard Software Ltd. We do not grant partial refunds for subscription upgrades and renewals. Each case of a partial refund request is discussed separately between Customer and Support and granted only upon mutual agreement. To get a refund for a 1- or 2-year subscription purchased from the official website [https://adguard-vpn.com/](/en/welcome.html), please contact our support team: [support@adguard-vpn.com](mailto:support@adguard-vpn.com).\n\nProcessing time will depend on the payment method you choose. Usually, it takes 5 to 10 business days.\n        "
      }
    },
    {
      "@type": "Question",
      "name": "Do you log my data?",
      "acceptedAnswer": {
        "@type": "Answer",
        "text": "\nAdGuard is a privacy-focused company that neither shares nor sells any of your personal data. We are proud to say that we fight for user privacy. We are strongly committed to this principle and strive to be as transparent as possible.\n\nWe do not store activity or connection logs of our users. AdGuard VPN collects minimal information about the use of our services to identify and resolve technical issues. This information cannot be used to link you to any specific activity or behavior. For more information on what data we collect and exactly how we process it, please see our [Privacy policy](https://adguard.com/website-privacy.html).\n        "
      }
    },
    {
      "@type": "Question",
      "name": "How many devices can be connected to AdGuard VPN simultaneously?",
      "acceptedAnswer": {
        "@type": "Answer",
        "text": "The paid AdGuard VPN subscription allows 10 simultaneous device connections, while the free version allows only 2. If you need to connect more than 10 devices, you have two options:\n\n1. Purchase an additional [AdGuard VPN subscription](/en/license.html) for a different email address.\n2. Disconnect one of your devices from AdGuard VPN. To do this, click **Disconnect** on the corresponding device."
      }
    },
    {
      "@type": "Question",
      "name": "Can I use AdGuard VPN only on certain websites?",
      "acceptedAnswer": {
        "@type": "Answer",
        "text": "\nYes, you can. AdGuard VPN can be active everywhere except for websites and apps from exclusions, or it can be active only for websites and apps from exclusions.\n\nYou can add websites to exclusions manually or choose from the lists of popular services.\n        "
      }
    },
    {
      "@type": "Question",
      "name": "What encryption does AdGuard VPN use?",
      "acceptedAnswer": {
        "@type": "Answer",
        "text": "AdGuard VPN uses AES-256, the most secure and fast encryption algorithm to date. It is a block cipher with a symmetric key, which means that it requires only one secret key to encrypt and decrypt the data and divides data into blocks before encryption. AES-256 has a key length of 256 bits and is practically unbreakable by brute force based on current computing power. [Learn more about AES-256 encryption](https://adguard-vpn.com/kb/general/adguard-vpn-encryption)"
      }
    },
    {
      "@type": "Question",
      "name": "Will a VPN slow down my connection?",
      "acceptedAnswer": {
        "@type": "Answer",
        "text": "Not necessarily. It is a good idea to check the ping rate of the VPN server before connecting to it. AdGuard VPN displays ping rates to help you choose the fastest server location. The lower the ping, the faster the connection."
      }
    },
    {
      "@type": "Question",
      "name": "Is using a VPN legal?",
      "acceptedAnswer": {
        "@type": "Answer",
        "text": "Using a VPN is legal in most countries. So you have nothing to worry about. Of course, all our VPN servers are located in countries, where VPNs are 100% legal."
      }
    },
    {
      "@type": "Question",
      "name": "When should I use a VPN?",
      "acceptedAnswer": {
        "@type": "Answer",
        "text": "We recommend using a VPN when connecting to public Wi-Fi to protect your mobile device or computer from potential attacks. Security measures usually pay off when it comes to protecting your personal information."
      }
    }
  ]
}